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2015-09-03 11:04 PM - edited 2015-09-03 11:09 PM
I've only had the phone for 4months and the same thing has happened to my Sony xperia M2. I've rebooted it everyway possible and still nothing. I've emailed your support people and they still haven't replied. I would, like most people on here, like to know what the options are as i use my phone for work purposes and therefore need it back online as soon as. This is the 3rd Sony phone I've had but it's the only one I've ever had issues with and is clearly a common phone with this problem.
2015-09-04 06:33 AM
If your problem is that you can´t disable safe mode, have you try to press and hold power and volume up at the same time but for 5 seconds until the phone vibrate ?
Also you can check:
If my answer was helpful for you, please thank me with Kudos.
I'm at disposal for any question.
2015-09-08 08:20 AM
You could repair it yourself if you have NO OTHER option.
Normal disclaimers apply, if you don't know what you're doing you will destroy your phone.
Your warranty (if you still have one) will be terminated.
No one will touch your phone under warranty ever again!!!!
You need to purchase the Sony C1905 "side button flex cable" or "Link FPC" (as repair guides name it) for approx USD8.00
This cable connects the main board with the antenna board. It also includes all the buttons for the 'top' side of the phone.
To replace the cable means most of the circuit boards on the phone have to be removed to install it.
To replace the cable takes about 15-30mins depending on your abilities.
Make sure you are using an anti-static strap or anti-static gloves.
I have successfully replaced the side button flex cable and this solved(in my case) the problem of the phone always going into safe mode.
Good luck. :smileysmileywink:
2016-06-09 02:24 AM
I have the same problem. My xperia m suddenly went to safe mode and volume down wont respond. I tried rebooting but it's still on safe mode. I also tried pressing power button and volume up at the same time but still on safe mode. 🙍
2016-08-26 03:59 PM
2016-10-11 10:10 AM
hi>>>>>>>i foud the solution ....it is the flat power ..when i change it and made software ..the problem had solved,,to be spicific there is a transistor on the flat power from the behind which is damaged .you can just replace it....
2016-11-06 06:18 AM
I have Sony Xperia T3 and Safe Mode was on and I tried turning off my Sony Xperia but when it goes back on the safe was still on... I tried turning it off and on many times but the Safe Mode was still on. on. What should I do about it?
2017-01-09 08:26 AM
2017-01-21 09:03 AM
2017-03-28 09:09 AM
how to remove safe mode in sony xperia m but my device set volume down button not work properly