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2015-07-24 07:26 AM
2015-07-24 07:45 AM
Hi Myk1, welcome to the community!
That is strange, have you gone into the Settings > Apps > All > tapped Camera > tapped Clear data > rebooted the phone & checked again?
2015-07-31 09:10 PM
So if you´ve just tried clearing the data, I suggest you to first run a backup of the device information: How to backup?
Then perform a system repair using PC Companion. This will factory reset your phone and erase all data. You might need to
charge your device for about 1-2 hours before so the device has at least 80% battery. Make sure the device is not connected
to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3
times or on some devices you have to press the small button near the SIM tray or on the back of the device). Start PC
Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen
instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the
repair or reformat process. If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC
Companion and run in compatibility mode and chose Windows 7 or XP.
I hope can be useful.
2015-08-17 04:53 AM
hi, I have the Xperia M4 and I don't know since when my frontal camera isn't working, the camera runs normally but i don't have the option to change to front camera. I have tried forcing detention, I re-instaled software and none worked out. Please help me
2015-08-23 05:38 PM
2015-08-26 03:45 PM
Same problem on single-sim M4.
Had a problem with all camera-apps - just one-second black screen and no error message at all.
Almost fixed it by clearing all data and de- and reactivation of this apps.
BUT it didn't fix front camera. I still have no icons to switch on it in camera-apps and it not working in Instagram.
2015-08-28 02:50 PM
Boot your device in safe mode like this:
And then test if the issue disappear or continues also in this mode. If it dissapear, there is an app that is generating the problem with your camera.
If my answer was helpful for you, please thank me with Kudos.
I'm at disposal for any question.
2015-09-02 05:30 PM
Restart in safe mode was a good idea.
Front camera is working now.
I did nothing exept reboot. But it fixed a problem.
2015-09-02 05:45 PM
Glad to know that your problem was fixed !
Will be at disposal for any question.
2015-10-11 07:07 AM
I have the same issue tried safe mode tried factory reset nothing seems to be working any other known fixes?