account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Camera image looks like it lacks details

SOLVED
Highlighted
Rookie
Message 231 of 387
1,300 Views
Message 231 of 387

Re: Camera image looks like it lacks details

I hav done this procedure but problem is still there, diwali is near, how to save my memories of diwali Slightly frowning Face
Highlighted
Enthusiast
Message 232 of 387
1,279 Views
Message 232 of 387

Re: Camera image looks like it lacks details

@Anoopkumar, we dont have any option for this years festivals, But we can surely make our next years festivals better by not preferring/buying sony product and by strongly disrecommending to our relatives and friends as sony dont want to give proper answers at least... Face with rolling Eyes

Highlighted
Inhabitant
Message 233 of 387
1,240 Views
Message 233 of 387

Re: Camera image looks like it lacks details

So, any news at all? Sony still insists the new camera is an improvement? What about the rest of the issues with Lollipop?

 

Looks like we're on our own, guys. I suggest everybody to downgrade to KitKat like I did, just follow these step-by-step instructions VERY CAREFULLY: http://www.xperiablog.net/2015/03/17/guide-to-installing-xperia-lollipop-using-xperifirm-and-flashto...

 

Just choose an older firmware instead of the latest, otherwise the procedure is the same.

 

FlashTool instalation on Windows 10: just follow the same steps as you would on Windows 8/8.1, everything is in that link.

 

FlashTool drivers: If I remember correctly you should choose common flash mode and common fastboot drivers (there's a list from where you can choose, but there are no other specific M2/M2 Aqua drivers), I think they're at the top of the list.

 

 

Do it at your own risk, but I followed these instructions and my phone works just fine. 

 

 

Thanks for nothing, Sony.

 

Highlighted
Inhabitant
Message 234 of 387
1,196 Views
Message 234 of 387

Re: Camera image looks like it lacks details

Another week waiting for feedback from Sony.

 

Hello Sony?

Highlighted
Sony Xperia Support
Message 235 of 387
1,170 Views
Message 235 of 387

Re: Camera image looks like it lacks details

I'm sorry you feel this way and i have forwarded your feedback. Currently, this is the information i have:
 
You may experience that the camera image quality is different after upgrading the software in Xperia™ M2, Xperia™ M2 Dual, and Xperia™ M2 Aqua. It may be seen as a lack of details in the image when you have zoomed in.

The latest software (Android™ 5.1.1, software version 18.6.A.0.175) introduced changes in the image quality, which are supposed to benefit a majority of the users when viewing photos. The sharpness was increased, which makes the image more clear and sharp when it's displayed on the device or on a computer, fitted to the screen size. The increased sharpness, however, also means that you will see less detail when you zoom in the image to more than the actual image size.

After evaluation it has been decided that the new image quality should be of benefit to a majority of the users of Xperia™ M2, Xperia™ M2 Dual, and Xperia™ M2 Aqua.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Highlighted
Adept
Message 236 of 387
1,164 Views
Message 236 of 387

Re: Camera image looks like it lacks details

We do not want this, bring back the old camera! Or at least make a option for sharpness or kind of this!

NOBODY likes the new change, it's more like 2mp camera than 8mp one DO SOMETHING about this change, it is not good !

Tell us Mr. @Rickard do you like the photos taken after the update?

Highlighted
Inhabitant
Message 237 of 387
1,149 Views
Message 237 of 387

Re: Camera image looks like it lacks details

Speaking from my own experiences, I've been experimenting with the Pixlr photo editing app, and using the "smooth" tool on the photos I made with the old 4.4.4. KitKat camera I have been able to achieve pretty similar results to what Lollipop 5.1.1. camera makes by default.

 

As I have said before, you can edit and smoothen the appearance of your photos easily, there are thousands of brilliant apps available for that. But you can't do anything to regain the details that the new and "improved" camera ommits on purpose.

 

Please leave it to users to decide what they'd like to achieve with their own photos, on their own phones, which they paid good money for. Even for those that didn't even care at first about Lollipop (I didn't even want to upgrade at first, but the hype got me in the end) it was basically shoved down our throats, no matter if we agreed with all the so-called improvements or not. If this is the way it's going to go then at least try to make it your responsibility to check if everything works properly, before forcing us to make the leap and upgrade, without even giving us an official way to downgrade if we weren't satisfied with the changes.

 

And now the lack of communication or official information on any possible solutions that are being worked on (if there are any being worked on at all, I'm afraid we kind of got thrown "under the bus" so to speak) is making people angry and upset, which is understandable. Ok, let's say you really do think that camera doesn't need to be fixed, but what about the rest of the bugs? Will they ever even be solved? It should be obvous by now that it's the new OS version that has caused all of this, so simply suggesting to do a factory reset or a repair via the PC companion is completely useless at this point. And if we're about to get left with Lollipop as our final major system upgrade, at least we should be entitled to get our problems sorted out, right? Or just include the M2 and its derivatives into the list of devices that will be upgraded to Marshmallow and fix the problems on that version.

 

I'm fine with KitKat, the phone works as it is supposed to since I downgraded, but I'm not really pleased with the fact that now I lost any hope of any future security related updates for my phone, unless I upgrade my phone to a faulty OS.

 

Nothing against you personally, Rickard, but me (and others will join me here without a doubt) would really appreciate if somebody would bring these issues to a greater attention and push Sony to actually do something about it, instead of just ignoring their entire line of devices (except from the flagships, which not everybody can afford). The way we're being treated here speaks volumes about how much they actually care about us, and if this continues they should expect us to return the courtesy and buy our new phones from another manufacturer next time around.

Inhabitant
Message 238 of 387
1,134 Views
Message 238 of 387

Re: Camera image looks like it lacks details

Good God, Sony just say you are giving up on this model, it would be at least fair of you. No comment on a GPS issues that appeared after the lollipop update? You must think that's an improvement too.

My guess is this is done on purpose. They need to sell more new models, and not further prolong the life of a model that is more then 18 months old. That is the truth. If no update is issued until the end of the year I am selling my M2 and switching back to HTC. Sony needs to be shut down for this kind of treatment to the people that gave their hard earned money for their devices.
Highlighted
Enthusiast
Message 239 of 387
1,133 Views
Message 239 of 387

Re: Camera image looks like it lacks details

Okkk..... Its nice to hear that sony is making dicision without knowing that customers are satisfied or not...And declaring that new

" image quality should be of benefit to a majority of the users "... Good.. Now they will realised those "majority of the users" will never buy Sony mobiles... 

And @Rickard can u please forword this to sony also.... that if they really want to know that Customers are satisfied or not then just take a free survey to every customers mobile..customer will give their feedback..and all is well understood to sony....

 

And Please @Ricakrd Give us the latest news about this.. Thanx... 

Highlighted
Adept
Message 240 of 387
1,035 Views
Message 240 of 387

Re: Camera image looks like it lacks details

@Rickard  It makes no sense I am sorry for this but I am sure that they don't want to make an update for the camera because They want to fix only Xperia z series bugs and problems !! I don't have the money to buy expensive phones But I know that Sony doesn't care about this and this is why a lot of people don't trust this company anymore .. Maybe it's time to change mobile company after 7 years 
NO CAMERA FIX FOR XPERIA M2/AQUA , NO MORE XPERIA