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Mobile World Congress 2019

Sonys Press conference from MWC took place end of February
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

No Account Found For Lifelog Web

Visitor
Message 1 of 6
5,494 Views
Message 1 of 6

No Account Found For Lifelog Web

I have lifelog installed on my phone, and created an account on there using my Google account. When I try to log into the Lifelog website using my Google account, I get a message saying that the account was not found.

 

To test that I do have an account with that Google account, I unstalled Lifelog from the phone, reinstalled it, logged in with the Google account, and all the previous data was restored.  This lets me know I do have an account, but I am unable to use it to log into the website.  I have verified that cookies are enabled for Chrome.

5 REPLIES 5
Emperor
Message 2 of 6
5,486 Views
Message 2 of 6

Re: No Account Found For Lifelog Web

What if you use a different browser?



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Adept
Message 3 of 6
5,479 Views
Message 3 of 6

Re: No Account Found For Lifelog Web

I think its something on Sony's end as I'm getting the error too.

I've tried using both SEN accounts and my google accounts on both chrome and IE

Emperor
Message 4 of 6
5,476 Views
Message 4 of 6

Re: No Account Found For Lifelog Web

Have you contacted Sony directly?

 

http://support.sonymobile.com/global-en/contactUs/




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 5 of 6
5,414 Views
Message 5 of 6

Re: No Account Found For Lifelog Web

It looks like something happened on Sony's end. I had to log back into Lifelog on my phone this morning. After I did that, I tried it on the web page as well, and it let me in. 

 

Thank you to the folks that replied. It looks like it is resolved now. Slightly smiling Face

Emperor
Message 6 of 6
5,401 Views
Message 6 of 6

Re: No Account Found For Lifelog Web

Glad to hear its working now




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)