account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Newbie: Missing timeline items (photos,bookmarks,distances,etc)

One time poster
Message 1 of 2
Message 1 of 2

Newbie: Missing timeline items (photos,bookmarks,distances,etc)

I'm new to the Lifelog app. Purchased the SWR-10 new a week ago and am using it on an Android Samsung Note3 running Lollipop. Although I have taken photos out and about no photo icons appear on the animated timeline, nor do bookmarks. I realise not everything will work on the Smartband 1 without an Xperia but these activities are basic. Car, running ,sleep and walking are OK. The travel activity inmy car only shows time - how do I show distance? And the sleep activity is very basic - one large block. But I've seen screenshots of very detailed sleep activity. Finally, no apps I use show up - there is no option to choose any - for instance Chrome browsing, phone use, music. Software vesion is 4.0.A.0.20. Any advice appreciated.

Message 2 of 2
Message 2 of 2

Re: Newbie: Missing timeline items (photos,bookmarks,distances,etc)

You won't get a response to this.  Sony no longer support Lifelog.