account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Lines when takeing photos

One time poster
Message 1 of 2
Message 1 of 2

Lines when takeing photos

When i take a photo with the main camera i get lines on the pic! Ive reset the phone to factory default but still have the same results! 

Sony Xperia Support
Message 2 of 2
Message 2 of 2

Re: Lines when takeing photos

Hi @Greatkei,


I'm sorry to hear this.


After you did you factory reset of your device did you restore a backup? I recommend that you perform a software repair using Xperia Companion then start your device without restoring any backup.


If you are still experiencing the same behavior I recommend that you get in contact with your Local support for assistance with having your device sent in to an authorized service center for further troubleshooting and repair.


Let me know how it goes.


Official Sony Xperia Support Staff

If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.