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Welcome to the Open Devices community!

This is where we discuss open source and development related questions on our Open Devices initiative.

G3421 - EMMA: no available service matched the connected device

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Visitor
Message 1 of 3
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Message 1 of 3

G3421 - EMMA: no available service matched the connected device

hi everybody,

 

i flashed the wrong recovery by accident and now i'd like to reset the phone to the stock software.

 

unfortunately EMMA says "No available service matched the connected device".

 

here is the reference code "Please refer to update session a3e2c307-84ad-4c01-b8b0-52f2716c9315 if you need to contact Emma support."

 

Help would be much appreciated.

 

EDIT: i can get the phone to start in fastboot mode and i can also establish a connection using adb / fastboot. problem is, i don't know what to flash on the phone to make it work. i haven't found any working recovery online. the cmd prompt looks as shown below. but when the phone reboots it just goes in an infinite boot circle.

 

Also, i just realised that there is a specific forum for the G3421. Would be great if a mod could move this post there. Many thx

 

cmd.jpg

 

No available services.jpgEMMA Screenshot

2 REPLIES
Developer World
Message 2 of 3
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Message 2 of 3

Re: G3421 - EMMA: no available service matched the connected device

Hi,

 

unfortunately there is no software available in Emma for your device G3421

 

Regards

Alin

 

Visitor
Message 3 of 3
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Message 3 of 3

Re: G3421 - EMMA: no available service matched the connected device

Hi Alin,

 

thx for letting me know. Imma use flashtool then and try to get the stock software to run this way.

 

Regards

 

Thomas

 

[Edit: fixed, flashtool ftw]