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Welcome to the Open Devices community!

This is where we discuss open source and development related questions on our Open Devices initiative.

Can't update via OTA nor Companion

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Message 1 of 2

Can't update via OTA nor Companion

I have bought a rooted XZ2 Compact and can't update via OTA - no update is offered and I'm on 52.0.A.8.50, checking the imei tells me there's an update available. When connecting to Windows to use the companion I can't chose to let the connected device control my phone. It always jumps back to itself. I did not chose to root this phone and didn't expect this to make any trouble. Is there any way to solve this issue? Can I get the updates elsewhere and update via adb? I wouldn't mind resetting it to unroot if that helps.

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Message 2 of 2

Re: Can't update via OTA nor Companion

With other devices that I rooted, doing a "factory reset" got rid of root.  Don't know about this phone.