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Welcome to the Open Devices community!

This is where we discuss open source and development related questions on our Open Devices initiative.

Can't update via OTA nor Companion

One time poster
Message 1 of 2
Message 1 of 2

Can't update via OTA nor Companion

I have bought a rooted XZ2 Compact and can't update via OTA - no update is offered and I'm on 52.0.A.8.50, checking the imei tells me there's an update available. When connecting to Windows to use the companion I can't chose to let the connected device control my phone. It always jumps back to itself. I did not chose to root this phone and didn't expect this to make any trouble. Is there any way to solve this issue? Can I get the updates elsewhere and update via adb? I wouldn't mind resetting it to unroot if that helps.

Message 2 of 2
Message 2 of 2

Re: Can't update via OTA nor Companion

With other devices that I rooted, doing a "factory reset" got rid of root.  Don't know about this phone.