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Mobile World Congress 2019

Sonys Press conference from MWC took place end of February
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

cannot acces my sonymobile account

Learner
Message 1 of 3
257 Views
Message 1 of 3

cannot acces my sonymobile account

Hello it seems that i've lost acces to my sony mobile account username iuliana7 and now it isn't linked to any email address. cand a moderator help me access my account?

2 REPLIES 2
Learner
Message 2 of 3
219 Views
Message 2 of 3

Re: cannot acces my sonymobile account

I am not getting the password reset email sent to my Gmail(searched spam and all the folders) , the account is still active as I sent a message to that account and I received the notification of the message on my gmail. If a mod can help me with the password reset link I would be very grateful.

 

Ps I did contact local support and they couldn't help me, when I linked Gmail to that email it created a new account with a new  username. Seems there is a problem with creating a Sony mobile account using just the gmail(I am talking about creating an account that uses Gmail but not logging in using Google) after I created the new account I receive the confirmation to activate it way past the 24 hours the link was usable.

 

 

 

blj
One time poster
Message 3 of 3
82 Views
Message 3 of 3

Re: cannot acces my sonymobile account

Hi .I have a similar problem. I cannot get past the Authenticate page since I created a gmail email address on a Z4. Did you ever solve your problem.

BLJ