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cannot acces my sonymobile account

Learner
Message 1 of 3
1,422 Views
Message 1 of 3

cannot acces my sonymobile account

Hello it seems that i've lost acces to my sony mobile account username iuliana7 and now it isn't linked to any email address. cand a moderator help me access my account?

2 REPLIES 2
Learner
Message 2 of 3
1,384 Views
Message 2 of 3

Re: cannot acces my sonymobile account

I am not getting the password reset email sent to my Gmail(searched spam and all the folders) , the account is still active as I sent a message to that account and I received the notification of the message on my gmail. If a mod can help me with the password reset link I would be very grateful.

 

Ps I did contact local support and they couldn't help me, when I linked Gmail to that email it created a new account with a new  username. Seems there is a problem with creating a Sony mobile account using just the gmail(I am talking about creating an account that uses Gmail but not logging in using Google) after I created the new account I receive the confirmation to activate it way past the 24 hours the link was usable.

 

 

 

blj
Visitor
Message 3 of 3
1,247 Views
Message 3 of 3

Re: cannot acces my sonymobile account

Hi .I have a similar problem. I cannot get past the Authenticate page since I created a gmail email address on a Z4. Did you ever solve your problem.

BLJ