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Where is Sony support?

Inhabitant
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Where is Sony support?

Does Sony support even read the complaints here? I guess this forum is here as an outlet for our anger and frustration over the problems and issues besetting our phones which were bought at premium prices. Mods are here of course to control the messages and sometimes give advices But are there real solutions, like updates and upgrades to address our concerns? What the consumers want is real interaction with Sony support and real cures for ailing phones. Sony phones are expensive and we demand the equivalent in terms of customer service. I have posted my phone issues on the appropiate tread and I hope, rather expect a fix other than talk and discussions.