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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

How to mark a reply as accepted solution?

Rookie
Message 1 of 4
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Message 1 of 4

How to mark a reply as accepted solution?

I just can't find how to mark a reply to my question as the "Accepted Solution". How do I do that?

 

(Although it's not really solved because what I wanted to do is apparently impossible for the device, but that's ok)

 

3 REPLIES 3
Sony Xperia Support
Message 2 of 4
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Message 2 of 4

Re: How to mark a reply as accepted solution?

Hi @wdgest, let me see if I can help out here.

 

To mark a reply as accepted solution here on the support forum, simply click on the three vertical dots in the top right corner of the reply and in the dropdown list, click on "Accept as solution". See image below.

 

Accepted solution.PNG

 

I hope that helped! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Rookie
Message 3 of 4
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Message 3 of 4

Re: How to mark a reply as accepted solution?

Thanks!

I figured the reason I had the problem is because I signed in with the wrong account. I didn't realize I have 2 accounts eventhough the email was the same. And when I sign in with Google it was actually an account different from the one I used to post the original question... 

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Sony Xperia Support
Message 4 of 4
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Message 4 of 4

Re: How to mark a reply as accepted solution?

I see, @wdgest. Having multiple accounts might have that effect.

 

Let me know if you have any further questions! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.