account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

How to backup photos and videos using Google Photos

Sony Xperia Support
Message 1 of 1
Message 1 of 1

How to backup photos and videos using Google Photos

Hello everyone!


 Google photos is a very good and easy to use service to keep your photos and videos backed up. The application is pre-installed in most of our device, however if it is not pre-installed in your device, you can download it for free from the Google Play store.

Google Photos offers free unlimited storage for photos and videos in high quality, but you can also use the space on your Google Drive/Google One account and save the photos and videos in original quality.

The best part about this service is that you can access all your photos and videos from a different device, as long as you have access to your Google account. On a computer, go to and log in with the same Google account that the photos and videos are syncronized with.

If you haven't used the service before, start with either installing the application from the Google Play store, or if it is already installed, tap on the icon.

Get started

The first screen you will see when opening up the application is that it will ask you to setup back up & sync as seen on the picture below. If you have more than one Google account on the device, tap the little arrow and choose which one you want to use and tap on "Turn on backup".



In the next step of the set up guide, you will be asked which quality you want the photos and videos be saved in and if you want to backup over mobile data when Wi-Fi is not available. I personally use this as I have a big data pot each month, but if you have a smaller one, I would recommend only using Wi-Fi to backup your photos and videos.



After tapping on "Confirm" there will be a short guide explaining the service. If you don't want to read about it, tap on "Skip" in the bottom left corner or tap "Next" three times.

Start backing up and synchronizing photos and videos

Now everything is set up and you should see a little icon in the top right corner that tells you that a backup is in progress. You can click this icon to expand if you like.


When the backup is complete, there will be a little cloud icon in the top right with the text "Backup complete".

The Settings menu

If you want to change the quality of the photos and videos or if you upgrade your data plan and would like to use mobile data to backup your photos and videos, you can change this if you tap the three lines in the top right corner > Settings > Back up & sync. There are also other settings available in this Settings menu.

If you are running out of storage on your device and all photos and videos are backed up to Google Photos, you can in the Settings menu find "Free up device storage" and this will delete all locally saved photos and videos on the device, but it will not delete them from Google Photos.

Restore photos and videos

You can also restore photos and videos that has been deleted using the Google Photos application as they will be moved the bin and stay there for 60 days. If you want to restore all photos and videos in the bin, tap on "Restore" in the top right corner. If you only want to restore certain photos or videos, tap and hold on of them and then tap on the other photos and videos > tap on "Restore" in the bottom left corner.


I hope you find this guide useful and feel free to send me a private message if there are any questions! Slightly smiling Face

Official Sony Xperia Support Staff

If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.