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2013-05-15 01:49 PM - last edited on 2017-04-05 02:47 PM by Emir
2013-05-15 01:49 PM - last edited on 2017-04-05 02:47 PM by Emir
Are you facing the issue of abnormal battery % / sudden shutdowns ?
Sample threads
Battery lose from 40% to 0% ... that need changer to boot again
My Ray battery always speed to zero after reaches 20%. Is my phone faulty?
Battery level drops to 1% suddenly - Xperia mini pro for the 3rd time
My Xperia ray battery drop from 23% to 1% and power off
Neo V ICS update, battery drops from 21% to 1%
My battery gauge is tricking me?
And so many others.
Solution
On Xperias with removable battery
Note the battery % . Take the battery out of your phone and re-insert it after 5 minutes or so. Switch it on and observe the battery%. See if there's any significant drop in battery % ( 5+ % or more ). Most probably this problem has been corrected.
On Xperias with built in / embedded battery
The way to force shutdown varies with phone. To find the correct way go to Support > select your phone > Select "User Guide" > From the contents given on the left side, select "Support and maintenance" and then choose "restarting and resetting"
However on most phones, it's done by
Press and hold the "Power" button and "Volume Up" button at the same time for
5 Seconds > Forced Restart ( One Vibration )
10 Seconds > Forced Shutdown ( Three Vibrations )
Note the battery %. Force shutdown your phone by following the method above.
Now switch it on and observe the battery %. See if there's any significant drop in % ( 5+ % or more ). Then most probably the problem has been solved.
If any of the above didn't help then >
Update / Repair your phone via Xperia Companion
Download Xperia Companion and install it. Do not connect your phone until you're asked to do so.
Launch Xperia Companion > Select Software repair > Follow the on-screen instructions it shows.
How to avoid this error in future
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2013-05-15 02:04 PM
2013-05-15 02:04 PM
I'll keep this thread locked.
If you want to post questions or anything related to this discussion then post here
http://talk.sonymobile.com/message/465125#465125
I'll be monitoring it.
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