account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

Does your phone feel slow and laggy?

Sony Xperia Support
Message 1 of 1
Message 1 of 1

Does your phone feel slow and laggy?

There are several things you can do to improve your phone’s performance.

Check the following:


Available RAM and phone memory – Begin by checking how much available RAM and phone storage you have. If these memories drops low the performance may be affected. We recommend that you have at least 10% free phone memory. You can check your phone memory by going to: Settings > Storage.

If you want to look in to how you may free up space in your device, have a look at this thread.


You can check your available RAM memory by going to: Settings > Memory. Here you can see all applications that are running in the background of the phone by choosing "Memory used by apps". Closing app’s here will increase your available RAM but note that most preinstalled applications are programmed to be running in the background, you can close them but they will soon be started again. But check if you might have any third party applications running in the background that drains your RAM memory. In order to close an app, select it from the list > Choose menu (3 dots in the top right) > FORCE STOP.


Disable app’s – This feature is available in Android 4.0 (ICS) and later versions. You can disable both third party and most preinstalled app’s so they don’t run in the background. You can do this by going to: Settings > Apps > Choose an app > Disable.


Live Wallpaper – Do you use any Live Wallpaper? These generally consume a lot of RAM memory making the phone feel slow and laggy depending on available RAM of course. Try to use an ordinary wallpaper if you want to improve performance.


Widgets – Having many widgets active on the home screen will also use a lot of RAM memory. So reducing the amount of widgets on home screen will speed up the UI performance.


Up time – When was the last time you rebooted your phone? You can check this by going to: Settings > About phone > Status > Up time. It doesn’t hurt to reboot your phone every now and then.


Task killers – We don’t really recommend you using task killers if you’re not sure on how to configure them. By default most task killers are set to close all applications running in the background which can cause problems with applications, widgets and also drain battery since many preinstalled applications will automatically start running again.