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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Unfortunately. Exchange service has stopped!

Highlighted
Genius
Message 11 of 19
682 Views
Message 11 of 19

Re: Unfortunately. Exchange service has stopped!

Hi @AshiD

 

Perhaps these links can be useful for you in this case:

http://windows.microsoft.com/en-us/windows/outlook/to-go

http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Unfortunately-Exchange-Service-Stopped/m-p/963908#M8...

I'm at disposal for any question.

"We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas
Visitor
Message 12 of 19
676 Views
Message 12 of 19

Re: Unfortunately. Exchange service has stopped!

This is just a work around! What is the use of having a Sony handset is the inbuilt features don't work!!
Imagine I am talking just about an inbuilt aap creating problem!
This is understandable is I would have been talking about some third party application!
I can't but this
I have been using Sony for such a long time now and getting such poor support is just so annoying!!
Visitor
Message 13 of 19
673 Views
Message 13 of 19

Re: Unfortunately. Exchange service has stopped!

I'm very unhappy with the support! I don't know
But this is so not unacceptable
Genius
Message 14 of 19
662 Views
Message 14 of 19

Re: Unfortunately. Exchange service has stopped!

Hi @AshiD
 
Please, try running scanpst.exe in Windows (part of Outlook) which will detect and fix errors in the Outlook PST file. Then chose again Settings -> Apps -> All -> Email -> Clear Data to remove all emails on the device. Then reset the sync to push and unchecked and checked calendars, mail and contacts with sync set to 1 week, if the same exchange error appears, switched to sync last 3 days. I'm at disposal for any question.

"We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas
Visitor
Message 15 of 19
657 Views
Message 15 of 19

Re: Unfortunately. Exchange service has stopped!

Am I supposed to try this in my laptop?
Genius
Message 16 of 19
653 Views
Message 16 of 19

Re: Unfortunately. Exchange service has stopped!

Hi @AshiD

 

The scanpst.exe is an executable file for Windows OS, which you run in your laptop.

"We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas
Visitor
Message 17 of 19
650 Views
Message 17 of 19

Re: Unfortunately. Exchange service has stopped!

I'll try it out tomorrow Slightly smiling Face
Thanks for trying
Visitor
Message 18 of 19
649 Views
Message 18 of 19

Re: Unfortunately. Exchange service has stopped!

Fingers crossed! Hope this works
Genius
Message 19 of 19
647 Views
Message 19 of 19

Re: Unfortunately. Exchange service has stopped!

Hi @AshiD

 

You are welcome, we are here to help.

"We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas