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Emails Not Arriving

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Adviser
Posts: 12
Registered: ‎2016-11-21

Emails Not Arriving

[ Edited ]

I have a problem with the email application on my phone Sony XZ, I have some emails, which normally are sent to me daily, are not coming through on my phone and are not going to the junk folder either, but they are going to the same email address on my home computer. Can someone please tell me how to access mail rules on the sony xz. The problem is oinly with one hotmail email address. thanks in advance

Sony Xperia Support
Posts: 2,994
Registered: ‎2015-10-15

Re: Emails Not Arriving

Hi @HavingTroubles, sorry to hear this.

 

Do you know if you added the email account on your PC as a POP3 or IMAP account?

sony_sign_logo.png - Official Sony Xperia Support Staff


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Commissioner
Posts: 287
Registered: ‎2016-10-18

Re: Emails Not Arriving

Use Gmail
Adviser
Posts: 12
Registered: ‎2016-11-21

Re: Emails Not Arriving

I use windows 10 default mail system on my pc, all you have to do is enter email address and password and it sets it up for you.