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Can't delete emails in bulk - XZ Premium

One time poster
Message 1 of 2
Message 1 of 2

Can't delete emails in bulk - XZ Premium

Hello.  I've been using the same email address for years and therefore has accumulated a lot of spam.  Along with my work emails (I'm a busy man!) I receive something like 200 emails a day. 


I know how to delete individual emails, and this works successfully, but if I use the tick boxes to "mark all" it says 1500 selected.  Then I can go to delete and it will say "1500 deleted" along with an "undo" button, but the emails do not delete. 


It doesn't matter whether I do this with 5 emails or 1500 emails.  Its the same result.  They do not delete.


The problem with this (other than not being able to delete stuff in bulk) is that it has made the email app almost unusable, as search grinds to a halt.


Others must surely have this problem, or is it related to my device only?  As a temporary measure, can i set it to only store the last 1000 emails like I can on my ipad?


NOTE:  To show the checkboxes i had to go into settings > show checkboxes. 



Scavenger Hunt Winner
Message 2 of 2
Message 2 of 2

Re: Can't delete emails in bulk - XZ Premium

you have to check the mail server settings for your account at work if it's POP or IMAP. If POP, you need to specify to allow connections to delete, otherwise, its a one way retrieval if your inbox.


if you're using an exchange mail system, there's something not set to delete properly

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