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Can not install my e-mail accounts

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Apprentice
Message 1 of 4
673 Views
Message 1 of 4

Can not install my e-mail accounts

Hi, just bought a new XZ2. When I open the "Mail" app I can install my G-mail account ok. Now I try to install my 2 other accounts but the "mail-app" will not accept them. I know I have all info OK but XZ2 everytime says connection to server denied. Rootcertificate not guilty and can not validated identity.

Both e-mail accounts work perfect in my old XA.

Please advise what to do

1 ACCEPTED SOLUTION

Accepted Solutions
One time poster
Message 3 of 4
652 Views
Message 3 of 4

Re: Can not install my e-mail accounts

I have the same issue on my xperia z1 since two years till nowadeys. I just cannot log into my gmail account from email app by SONY. As SONY user i really hope a solution inmediately because I really love their products and I've still being using their products 'couse they are really unique. 

3 REPLIES 3
Pioneer
Message 2 of 4
671 Views
Message 2 of 4

Re: Can not install my e-mail accounts

I'm afraid I cannot help you in this matter.

First you may start testing of you can set up mail on other apps.

Are you able to set it up on the Outlook app or on the Gmail app?

IMO especially the Outlook app is worth considering for future use.


who knows knows
who doesn't doesn't
One time poster
Message 3 of 4
653 Views
Message 3 of 4

Re: Can not install my e-mail accounts

I have the same issue on my xperia z1 since two years till nowadeys. I just cannot log into my gmail account from email app by SONY. As SONY user i really hope a solution inmediately because I really love their products and I've still being using their products 'couse they are really unique. 

Apprentice
Message 4 of 4
636 Views
Message 4 of 4

Re: Can not install my e-mail accounts

It was no problem to install in G-mail App, but after several attemps I also got it to work in the "Mail" App except for one account but I have dropped that one. So case is now closed for me. Thanks for taking part.


@Berner wrote:

I have the same issue on my xperia z1 since two years till nowadeys. I just cannot log into my gmail account from email app by SONY. As SONY user i really hope a solution inmediately because I really love their products and I've still being using their products 'couse they are really unique.