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C905 - Stop Message Tone When Opened

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Unregistered user
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Message 1 of 5
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Message 1 of 5

C905 - Stop Message Tone When Opened

Hi there I wonder if any of you can help me out please

My partner has a C905 which used to stop playing the message tone as soon as he slid the phone open.  Since my daughter used it the other day the message tone continues to play so he is unable to silence it quickly because he now has to actually open the message before it will stop.Thinking Face

Could any of you please try to help me find the setting that has caused this and so make my DP happier and our house a lot less noisy

Thank you :smileygrin:

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Sony Xperia Support
Message 3 of 5
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Message 3 of 5

Re: C905 - Stop Message Tone When Opened

To my knowledge there is no option for the audio to continue once it has been opened. I can only really suggest performing a reset of settings (Note: this does not remove data from the handset however you will need to re apply the custom ringtone.)

Menu > Settings > General > Master reset > Reset Settings.


Official Sony Xperia Support Staff


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4 REPLIES 4
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Message 2 of 5
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Message 2 of 5

Re: C905 - Stop Message Tone When Opened

I don't know whether this will help, but try this: Main menu--Settings--Calls--Open to answer--ON

Sony Xperia Support
Message 3 of 5
2,464 Views
Message 3 of 5

Re: C905 - Stop Message Tone When Opened

To my knowledge there is no option for the audio to continue once it has been opened. I can only really suggest performing a reset of settings (Note: this does not remove data from the handset however you will need to re apply the custom ringtone.)

Menu > Settings > General > Master reset > Reset Settings.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Unregistered user
Not applicable
Message 4 of 5
2,130 Views
Message 4 of 5

Re: C905 - Stop Message Tone When Opened

Hello again

Thank you so much for answering my question Smiling Face with Sunglasses

I did try changing the call settings as suggested but that did not solve the problem regarding the message tone, but I do appreciate you trying to help thank you.

Restoring the phone settings has worked perfectly however, so now it's just a case of getting the phone back to his personal preferences.

Thank you both so much for all your help, it really is very appreciated :smileygrin:

Sony Xperia Support
Message 5 of 5
2,130 Views
Message 5 of 5

Re: C905 - Stop Message Tone When Opened

Thats great news, I am glad we could be of assistance. Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.