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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

sony xperia z5 camera not working

SOLVED
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Learner
Message 1 of 14
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Message 1 of 14

sony xperia z5 camera not working

sony xperia z5 camera not working 

solution??

1 ACCEPTED SOLUTION

Accepted Solutions
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Learner
Message 5 of 14
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Message 5 of 14

Re: sony xperia z5 camera not working

It happened 3 days after nougat sw update

View solution in original post

13 REPLIES 13
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Moderator
Message 2 of 14
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Message 2 of 14

Re: sony xperia z5 camera not working

Hello, @cesar7400 and welcome to the community.

- Go to Settings -> Apps -> Camera -> Force stop. Then go to Storage -> Clear data and restart your phone.



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Learner
Message 3 of 14
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Message 3 of 14

Re: sony xperia z5 camera not working

I already did it and it did not work, I did flash and it did not work in the same way
I need the solution on the motherboard
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Learner
Message 4 of 14
31,652 Views
Message 4 of 14

Re: sony xperia z5 camera not working

I have the same problem even I did factory reset but still persisting. The first thing I checked after the factory reset was camera and found not working
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Learner
Message 5 of 14
46,196 Views
Message 5 of 14

Re: sony xperia z5 camera not working

It happened 3 days after nougat sw update

View solution in original post

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Learner
Message 6 of 14
31,594 Views
Message 6 of 14

Re: sony xperia z5 camera not working

The cell phone works everything except the cameras, the cameras were changed by new cameras, nesecito na solution in the motherboard

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Visitor
Message 7 of 14
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Message 7 of 14

Re: sony xperia z5 camera not working

I had the same trouble, my Z5 premium was updated with android 7.1.1 and the few days the camera crashed when i tryed take a picture with whatsapp. 

I try forced stop app and deleted cache restart the phone, but dont works, and try with factory  restore and this was not succesfull.

 

 

Please i need help.

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Learner
Message 8 of 14
31,246 Views
Message 8 of 14

Re: sony xperia z5 camera not working

Hello,

I checked sony service store and they gave me high price to check the phone because it was out of warranty. So I bought rear  Camera module from the internet and went to one local shop to replace it but when It was opened, I found the camera cable is UNPLUGGED from the board.. Jusr plugged it back and it worked..  This will be my last sony product.

Learner
Message 9 of 14
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Message 9 of 14

Re: sony xperia z5 camera not working

The 'update' updated everything but the camera app just download a new camera app from the play store and wait till a fix. I have replaced the camera on my Z5 premium and still have the poor performance so my conclusion must appear to be software related.

Simply go to settings< apps < camera < disable.

 

I am currently using open camera. Found on the play store.

 

'Recommened to keep video and photos resolution to stock settings' if gone over the normal stock camera setting, will slow down recording and slowdown camera speed in catching up with the image on the screen.

 

Hope this helps.

God bless

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Visitor
Message 10 of 14
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Message 10 of 14

Re: sony xperia z5 camera not working

Please advise if camera not work