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Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

camera not working

One time poster
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Message 1 of 2

camera not working

Hello. My phone is just 2 weeks old and my front camera is not working anymore. What should i do? This makes me want to change to another brand. Pls help. Thanks.
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Re: camera not working

what error does it say?

 

try to boot on safe mode, does the camera work? does the camera work on other apps?

 

if it does, you can try to clear camera app , settings>apps>camera>clear data restart device

 

as last resort try to perform software repair using Xperia Companion


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Xperia Support by Sony: https://support.sonymobile.com/global-en/