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Z5 compact camera after last softwere update

SOLVED
Adviser
Message 1 of 4
404 Views
Message 1 of 4

Z5 compact camera after last softwere update

Since the last softwere update my rear camera quality is really low,let me show you what i talk about. And anyone know how to fix this ? From sony they told me to repair throw the companion app and nothing changes and now my warranty of the phonw is 1 year less.. The camera is more with whitenes and mor blury then before...That  for that price of phone...

 

Before last softwere update-https://ibb.co/eT2iyF

 

After last softwere update-https://ibb.co/izSu5v

 

1 ACCEPTED SOLUTION

Accepted Solutions
Commissioner
Message 2 of 4
666 Views
Message 2 of 4

Re: Z5 compact camera after last softwere update

I can understand ur issue!! Try cleaning ur camera lens.. It's absolutely not software or camera app issue. The white glares u r experiencing might be the dust on the lens.. don't be harsh on lens!! uv film coated on lens can come off permanently..

 

 

Edit: if u still experience this even after cleaning lens.. Then u need to sacrifice uv coat on lens which isn't a big deal for a normal user...for this u need to wipe cam lens with some tooth paste.. (Say colgate).. Apply little quantity of paste.. I say very Little on to lens .. And wipe it gently with a tissue or normal paper.. Then wash it under running tap......NOW IT SHOULD BE LIKE NEW..and u won't gonna find a scratch or glare in ur  photos.. 

3 REPLIES 3
Commissioner
Message 2 of 4
667 Views
Message 2 of 4

Re: Z5 compact camera after last softwere update

I can understand ur issue!! Try cleaning ur camera lens.. It's absolutely not software or camera app issue. The white glares u r experiencing might be the dust on the lens.. don't be harsh on lens!! uv film coated on lens can come off permanently..

 

 

Edit: if u still experience this even after cleaning lens.. Then u need to sacrifice uv coat on lens which isn't a big deal for a normal user...for this u need to wipe cam lens with some tooth paste.. (Say colgate).. Apply little quantity of paste.. I say very Little on to lens .. And wipe it gently with a tissue or normal paper.. Then wash it under running tap......NOW IT SHOULD BE LIKE NEW..and u won't gonna find a scratch or glare in ur  photos.. 

Highlighted
Adviser
Message 3 of 4
376 Views
Message 3 of 4

Re: Z5 compact camera after last softwere update

I will try and let u know whats happens...

Adviser
Message 4 of 4
366 Views
Message 4 of 4

Re: Z5 compact camera after last softwere update

Thank u so much it really works. Now everything its normal as i like. Thanks again.