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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Z5 autofocus problem

Message 1 of 1
Message 1 of 1

Z5 autofocus problem

Since two weeks the picture app produces nothing but blurred pictures. The app remains blocked at macro distance, and so the objects more than 12 cm distant remain blurred.


I am not the only Z5 user that experienced this problem as the internet and this forum show.


Any ideas how to get the photo app running again ?


Thank you.