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Z5 Compact camera lens foggy from inside.. Solution ?

Adviser
Message 1 of 5
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Message 1 of 5

Z5 Compact camera lens foggy from inside.. Solution ?

There is some kind of water or foggy thing inside the camera lens of my z5 compact. When i warm it it desapear but after 10 sec its happening again.. Any solution ?

4 REPLIES 4
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Sony Xperia Support
Message 2 of 5
467 Views
Message 2 of 5

Re: Z5 Compact camera lens foggy from inside.. Solution ?

Hi @Smajlo,

 

I'm sorry to hear this.

 

As this is related to your devices hardware I recommend that you get in contact with your Local support team for assistance with having your device sent in to an authorized service center for troubleshooting and repair.

 

Let me know how it works out.

 


Official Sony Xperia Support Staff


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Adviser
Message 3 of 5
462 Views
Message 3 of 5

Re: Z5 Compact camera lens foggy from inside.. Solution ?

Well the problem is i buy the phone from Germany/Munich, and im from Macedonia... 

Adviser
Message 4 of 5
458 Views
Message 4 of 5

Re: Z5 Compact camera lens foggy from inside.. Solution ?

U can see here on the link what im talking about.. 

https://ibb.co/fsksq5

Enthusiast
Message 5 of 5
450 Views
Message 5 of 5

Re: Z5 Compact camera lens foggy from inside.. Solution ?

Be prepared to pay money & get your phone returned in a worse state than you sent it if you go the the repair centre. Have a look on trust pilot type in Sony customer complaints there are cowboys.