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2017-05-17 08:21 AM
Hi @Matteo_An and welcome to the community.
I'm sorry to hear this. As @uliwooly recommended you can test your camera in the built in diagnostics tool in your device. To do so, go to: Settings > About phone > Diagnostic > Test > Camera. How does the camera behave in this test?
I'd also recommend that you reboot your phone to safe mode to see if this behavior is caused by one of you downloaded apps as these will be temporarily disabled in this mode.
If there is no change in safe mode you can perform a software repair using Xperia Companion in order to rule out that nothing software related is caused this behavior with your camera.
Let us know how it goes.
2017-05-17 02:18 PM
Also if possible, can you grab a screenshot of the issue by holding down power button then selecting screenshot, or by pressing power + volume down at same time.
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2017-09-19 12:37 PM
I also have this problem. Yesterday the screen on back camera was pink with stripes, for some time, and then again only the black. I made diagnostics, rebooted, repaired with companion, and nothing helps. Front camera is ok. Back camera record video, which is impossible to open, when make photo get this
Telephone bought 1 month ago, never been dropped. Very dissapointing (
2018-01-18 04:46 PM
I'm sorry to hear this.
Have you tried any of the troubleshooting suggested in this thread?