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Pictures taken with flash on are not clear

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Apprentice
Message 1 of 8
294 Views
Message 1 of 8

Pictures taken with flash on are not clear

Hi, 

I recently bought xperia x. While using camera with flash I am not able to get clear pics. Always there is a green shade over image taken with flash on. Please refer sample photos. 

Request to suggest the solution. 

Note: my phone is only 1 day old. 

DSC_0016.JPG

 

 

DSC_0015.JPG

 

 Thanks, 

Yogesh 

 

 

7 REPLIES 7
Emperor
Message 2 of 8
293 Views
Message 2 of 8

Re: Pictures taken with flash on are not clear

@ydbt2007

 

check the camera lens, if your phone has a protective case, film or glass, it might be blocking the flash, creating this problem. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Apprentice
Message 3 of 8
291 Views
Message 3 of 8

Re: Pictures taken with flash on are not clear

 

Thanks but my camera lens is completely clear. And no covers/protection has been applied. 

Emperor
Message 4 of 8
289 Views
Message 4 of 8

Re: Pictures taken with flash on are not clear

@ydbt2007

 

is the phone brand new or second hand? also, check if there are scratches or if the back cover its lifted 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Apprentice
Message 5 of 8
285 Views
Message 5 of 8

Re: Pictures taken with flash on are not clear

Dear,

 

Its a brand new phone, just unboxed it yesterday. 

 

Thx,

Emperor
Message 6 of 8
283 Views
Message 6 of 8

Re: Pictures taken with flash on are not clear

@ydbt2007

 

clean the lens and try again.




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Apprentice
Message 7 of 8
281 Views
Message 7 of 8

Re: Pictures taken with flash on are not clear

Sir,

I tried cleaning the lens and then taking photos. Still no luck, same issue.

Emperor
Message 8 of 8
272 Views
Message 8 of 8

Re: Pictures taken with flash on are not clear

@ydbt2007

 

you might want to stop by the store 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)