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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Photo app camt work after andriod 7 update

Visitor
Message 1 of 4
271 Views
Message 1 of 4

Photo app camt work after andriod 7 update

After the update, everytime I try to take any photo. The shot taken cannot be saved to internal or external storage (the loading circle keep swirling) yet I can see the shot in the preview. In the end the cicle stopped and nowhere I can see the shot yet the folder storing the photos could be seen modified (no photos in the folder)
3 REPLIES 3
Forum Legend
Message 2 of 4
266 Views
Message 2 of 4

Re: Photo app camt work after andriod 7 update

since you recently upgraded, you can try to perform software repair using Xperia Companion



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The Man! The Myth! The Forum Legend! -Scott Sterling
Visitor
Message 3 of 4
262 Views
Message 3 of 4

Re: Photo app camt work after andriod 7 update

I am disappointed with such kind of reply. Software repair is clumsy and should only be the last resort. This is Sony problem but not the ours
Emperor
Message 4 of 4
253 Views
Message 4 of 4

Re: Photo app camt work after andriod 7 update

@Arktong

 

test the phone in >>> safe mode and report back

 

On a side note, this is a user based forum, if you want to contact Sony, this is how >>> Local support




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)