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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Performance's camera won't focus nor take pics

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Moderator
Message 11 of 14
246 Views
Message 11 of 14

Re: Performance's camera won't focus nor take pics

Sounds like you may need to back it up using Xperia companion and perform a repair installation of the firmware.
If it still acts the same after, it's gonna have to be sent to your local support for evaluation/ repair.


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Rookie
Message 12 of 14
242 Views
Message 12 of 14

Re: Performance's camera won't focus nor take pics

Xperia companion?
Moderator
Message 13 of 14
239 Views
Message 13 of 14

Re: Performance's camera won't focus nor take pics

http://support.sonymobile.com/global-en/tools/xperia-companion/


Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.

Rookie
Message 14 of 14
223 Views
Message 14 of 14

Re: Performance's camera won't focus nor take pics

Using Companion I installed the system without installing anything from the back-up. The camera still doesn't work.

Thanks for the tips. I suppose this was all I can try on my own then.