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Tips & Tricks

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My front camera does not work XA1U

One time poster
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Message 1 of 2

My front camera does not work XA1U

My front camera does not work


Sony Xperia Support
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Message 2 of 2

Re: My front camera does not work XA1U

Hi @Victor26, sorry to hear about this. Slightly frowning Face

Is there any error message when you are in the camera application and you tap the little icon to switch to the front camera?

There is a very good test in the device that you can use to see if you are able to start the front camera without being in the actual camera application. This test can be found in Settings > Support > Xperia tests > Front camera. Are you able to use/see anything in this test?

If you are, try resetting the camera application and this will not remove any photos or videos, it will only reset the previous settings you have done in the application. To do this, go to Settings > Apps & Notifications > App info > Camera > Storage > Clear data > OK.

Let me know if that helps! Slightly smiling Face

Official Sony Xperia Support Staff

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