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Gray spot in the camera

One time poster
Message 1 of 2
Message 1 of 2

Gray spot in the camera

I see smal gray spot in screen when I open the camera on Xperia x f5121 and it still appears after take an image. 

Sony Xperia Support
Message 2 of 2
Message 2 of 2

Re: Gray spot in the camera

Hi @Samo-star, sorry to hear about this. Slightly frowning Face

Can you see anything strange on the lens on the back camera? For example if there is any dust or other particles that you can see when taking a look?

If you go to Settings > Support > Xperia tests > Camera, can you see the gray spot in here as well? If you can, there is something inside the camera and the device will need to be examined at an authorized service centre. Your Local support team will assist you further with this and answer any questions you may have regarding warranty, service routines and consumer laws.

Let me know if that helps! Slightly smiling Face

Official Sony Xperia Support Staff

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