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2017-11-09 01:38 PM
Hi @Mateø, welcome to our forum and I'm sorry to hear about this.
Could you please get back to me with your phone model and Android version? That way it will be easier for me to assist you! You can find this information in Settings > About phone.
Since you have already cleared data for the camera application, try the front camera test that you can find in Settings > About phone > Diagnostics > Test. Are you able to access the camera in here?
If you still can't access it, try restarting your phone in safe mode. That way we can see if this is caused by a downloaded application or not.
Let me know how it goes!
2017-11-11 08:22 PM
Its a Xperia M4 aqua model E2306 and the android version is 6.0.1
When I do the diagnosis it tells me that the front camera is not available.
And in the safe mode it does not give me the option to rotate the camera.
2017-11-27 04:07 PM
Hi @Mateø, I apologize for the late reply.
In this case, I recommend that you try and perform a software repair using Xperia Companion. This way we can see if this is related to the software in the device or not as the latest available software will be reinstalled.
Do note that all data stored on the internal storage will be deleted when performing the software repair, therefor I advice you to create a backup using Xperia Companion before you start with the repair.
Should there be no change after the software repair has been completed, please get in touch with your Local support team as the device will need to be examined at an authorized service centre.
Keep me posted!