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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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Error: The camera maybe in use by other applications

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Learner
Message 1 of 6
387 Views
Message 1 of 6

Error: The camera maybe in use by other applications

Hey, my xperia xa is one year old and the camera used to work fine until a few months ago it stopped working and showed error :the camera maybe in use by other applications please close the other applications and try again, then I tried restarting the phone and it worked again, it kept happening again but when I restart the phone it worked fine. Until I updated my phone software to Android 7, I keep getting this error but nothing works, tried restarting, factory resetting, but still not working, I tried the camera test in the diagnostics in the settings and the back camera works fine but still not working in the camera app, and the front camera isn't working in the app or in the test, it says front camera not available, the back camera works in other third party apps but not in the stock camera app, and I want to use it, and the front camera isn't working in any app or in the camera test in the phone settings, so what should I do? Thanks for any help. 

5 REPLIES 5
Message 2 of 6
386 Views
Message 2 of 6

Re: Error: The camera maybe in use by other applications

@Ibra2411can you boot into safe mode and check if anything changes about the camera?

Learner
Message 3 of 6
382 Views
Message 3 of 6

Re: Error: The camera maybe in use by other applications

 

Tried this now but still getting the same error. 


@najodleglejszy wrote:

@Ibra2411can you boot into safe mode and check if anything changes about the camera?


 

Message 4 of 6
379 Views
Message 4 of 6

Re: Error: The camera maybe in use by other applications

@Ibra2411hmmm, what if you open Google app, swipe from the left edge of the screen, go to Settings > Voice > 'Ok Google' detection > disable Say "Ok Google" any time?

Learner
Message 5 of 6
376 Views
Message 5 of 6

Re: Error: The camera maybe in use by other applications

I opened Google app, settings, voice but I find "ok google" detection button greyed out and I can't click on it. What should I do? 

Pioneer
Message 6 of 6
368 Views
Message 6 of 6

Re: Error: The camera maybe in use by other applications

The only option left is to "repair" via Xperia Companion. Be sure to back up everything before and remember the google account & password used to set up the phone (if you have done it at startup).