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2018-06-04 04:36 PM
Got a new Xperia xz2 four couple weeks now. If I'm using the external camera button to take a picture first auto picture is too bright. The next picture is good. I can switch off the function to take an image on the button press. I believe it is a software bug.
The next issue with the camera is if I'm using the external camera button to take a picture few times with the few minutes gap, then unlockin the phone an press the camera app (Sony app). Got the error cannot Start the camera. I have to restart the phone to get the camera working again. Closing the background camera app not solving the issue.
2018-05-24 11:52 AM
I randomly experience following error after starting the camera app:
Black Screen with following message:
Cannot start camera. Restart
camera or device."
2018-06-08 01:03 PM
I have the same issue on my new xperia xz2 compact. Well the first 2 months I didn't have that problem but since a few days everytime I want to take a video I need to restart. Closing and restarting the app doesn't help. Sony please fix this.
BTW: I have the latest update and so on and so forth. Also the fastest SD on the market as memory card.
2018-06-09 05:09 PM
I get the same error message from time to time. And right now it's actually constant, i.e. restarting the device doesn't solve it.
2018-07-09 11:04 PM
I have the same thing... It works when turning it on first time after restart, can do anything record etc but if i will turn off the camera, thats it, i have to restart the phone to have '1 time use only' camera.... Should i send it back to them to fix it ?
P.S: Did a factory reset, still the same thing.
2018-07-10 01:36 PM
Ive had in my life so many phones, never feel so disapointed like now. In important moments my camera App put black screen and error message and phone is slowest and must restart it.
Ive had xperia before, Z and,, Z1 and worked well, ten i had Samsung, LG, Huawei, Samsung again, now backed to Sony and it was worst choice of my "smartphones life" specialy I had so many hope for good camera and its so disaster!
After today when i needed my camera so much, ive had few errors and Its enought!
NEVER AGAIN SONY PHONE!!!
2018-07-10 04:50 PM - last edited on 2018-07-11 09:45 AM by alexdon
Pareil pour moi, photos catastrophiques et appareil toujours en erreur ! ! Très déçue car impossible de faire des photos aux moments importants et qualité photo mauvaise !! !
Same for me, catastrophic photos and camera always in error! ! Very disappointed because impossible to make photos at important moments and poor photo quality! !