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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Camera

Visitor
Message 1 of 4
544 Views
Message 1 of 4

Camera

In the album, the photos taken on the phone and downloaded from the Internet ceased to be stored, writes "operation error", what should I do?

3 REPLIES 3
Emperor
Message 2 of 4
540 Views
Message 2 of 4

Re: Camera

@Marria 

 

Are you saving such pictures on the internal storage or an SD card? 

 

 

could you test the phone in >>> safe mode to narrow down any potential third party issues?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 3 of 4
535 Views
Message 3 of 4

Re: Camera

On the internal storage. Self mode tried, nothing has changed

Emperor
Message 4 of 4
526 Views
Message 4 of 4

Re: Camera

@Marria 

 

Try this 

 

settings > apps > app info > camera > storage > clear data > restart the phone > try again 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)