account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Camera

SOLVED
Inhabitant
Message 1 of 15
2,045 Views
Message 1 of 15

Camera

Haw to reset my camera? Thanks 

1 ACCEPTED SOLUTION

Accepted Solutions
Pioneer
Message 2 of 15
2,281 Views
Message 2 of 15

Re: Camera

@Pepinov

 

If you want to reset camera to factory settings, go to Settings - Apps - Camera - Storage - clear data + clear cache

14 REPLIES 14
Pioneer
Message 2 of 15
2,282 Views
Message 2 of 15

Re: Camera

@Pepinov

 

If you want to reset camera to factory settings, go to Settings - Apps - Camera - Storage - clear data + clear cache

One time poster
Message 3 of 15
1,927 Views
Message 3 of 15

Re: Camera

Ik heb reeds in de Xperia Companion soft ware van Sony de software repar toegepast !

Geer resultaat want er verschijnt nu : Camera reageert niet

                                                                   X App sluiten

                                                                   ° Wachten

Wat kan ik nog meer doen ?

I have already implemented the software repair in the Xperia Companion software from Sony!

Geer result because now appears: Camera does not respond

                                                                    Close X App

                                                                    to wait

What else can I do?

gt

Inhabitant
Message 4 of 15
1,842 Views
Message 4 of 15

Re: Camera

Camera permanently stop working, not set sd storage, onli main storage, after clear cache and data work sometimes, what  I do now?  

Emperor
Message 5 of 15
1,839 Views
Message 5 of 15

Re: Camera

@Pepinov

 

what is exactly the issue?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Inhabitant
Message 6 of 15
1,832 Views
Message 6 of 15

Re: Camera

I want the camera to work whenever I run it, it's not to get an unexpected error message and I can not shoot. 

Inhabitant
Message 7 of 15
1,815 Views
Message 7 of 15

Re: Camera

Screenshot_20180829-134030.png

 

What I do now? 

Highlighted
Sony Xperia Support
Message 8 of 15
1,795 Views
Message 8 of 15

Re: Camera

Hi @Pepinov, sorry to hear about this.

Does the camera work if you restart the device or do you get the same error message even after a restart when you are trying to start the camera?

If it does not work after a restart, try restarting your device in safe mode and see if you are able to launch the camera in this mode.

Keep us posted!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Inhabitant
Message 9 of 15
1,728 Views
Message 9 of 15

Re: Camera

I eject the sd card and the camera started working! What happen? 

Moderator
Message 10 of 15
1,726 Views
Message 10 of 15

Re: Camera

Most likely, a corrupted SD card.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.