account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Camera problem

One time poster
Message 1 of 2
1,235 Views
Message 1 of 2

Camera problem

Hello, 

 

I have a problem with my camera on my Xperia XZ premium. This problem came without explanation. When i open the camera, a problem message show up ( see the picture ). Screenshot_20190123-074318.png

 But, the front camera works perfectly, And that's weird. I had search on a lot of forum but can't find any solution.

 

Somebody can help me please ? Thank you ! 

1 REPLY 1
Highlighted
Pioneer
Message 2 of 2
1,222 Views
Message 2 of 2

Re: Camera problem

Try another camera app or to take pictures with WhatsApp, Facebook, etc. If you have the same problem, it would probably be a hardware issue