account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Camera problem (Focus)

One time poster
Message 1 of 2
Message 1 of 2

Camera problem (Focus)

Camera problem (Focus)
Hello I'm Hector, look, I have the problem that my rear camera does not focus on anything unless you put an object very close to it, please help me to give a solution to this


Problema de cámara (Enfoque)

Hola soy Héctor,miren tengo el problema de que mi cámara trasera no enfoca nada a menos de que le pongas un objeto muy cerca de ella,por favor ayúdenme a darle una solución a esto


Message 2 of 2
Message 2 of 2

Re: Camera problem (Focus)



I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.


check if there are any scratches on the camera lens, also remove any protective case, film and/or glass

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)