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2017-10-18 07:57 PM
Since the last update, my battery drains very fast and my front camera no longer works. The 'selfie' camera is fine. It show a black screen and when you wipe your finger across the lens, it focuses but freezes. If you try take a picture it freezes and keeps the flash on. It has not been dropped and I have restarted and factory reset.
2017-10-31 09:44 PM
Hello, phone has been repaired under warranty. Letter states camera replaced as diagnostics failed. No further info given.
2017-10-18 08:05 PM
2017-10-21 09:07 AM
Exactly the same thing is happening to my device. Camera was fine one day, and just won't start the next.
If I switch to front camera it's fine. Very strange.
2017-10-21 11:03 PM
Hi chic, it isn't working!
I've used Xperia companion to repair my device but still the same. The front camera works but the rear just shows a black screen. 3rd party apps like a qr scanner fail as well.
2017-10-24 01:33 AM
Tengo el mismo problema, desde el jueves la cámara principal dejó de funcionar y solo funciona la frontal,la linterna aveces presenta fallos y el teléfono ahora descarga la batería más rápido y también se calienta más seguido. Restaure el xperia X de fabrica, inicie en modo seguro y repare el tlf con xperia companion, nada de esto resolvió el problema. La cámara reacciona si se le presiona un poco.
I have the same problem, from Thursday camera main stopped working and works only the front, flashlight rarely has faults and the phone now download the battery faster and also heated more often. restore Xperia X. manufactures, start in safe mode and repair the phone with Xperia companion, nothing this solved the problem. camera reacts if you Press a bit.
2017-10-24 02:26 AM
2017-10-24 07:23 PM
It doesn't work in safe mode and I've done a hard reset and a repair using Xperia companion.
Sony are picking it up tomorrow so will see what happens.
Very strange that the camera, flashlight won't work and the battery is running down quicker too.
I'll update this when Sony have repaired the phone.