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2016-10-18 11:41 PM - edited 2016-10-18 11:43 PM
I just got an Xperia X and the camera is not usable. When i try to take a photo nothing happens and the UI disappears. The only option to come to the main screen is to push the power button and then the camera is blocked.
The camera itself works as i can see what i need - just capturing photos is not possible. When i use diagnostic i get a green screen in the end, assume this is suppoed to show the photo taken? I already reset the camera app with no benefit.
Videos sometimes work but i cant save them and get an "unknown error". There is also a 1-2 second delay between real time and what i see on the phone.
2016-10-19 12:52 AM
2016-10-19 03:17 AM
Welcome to the community.
Please try resetting the camera app by going to Settings > Apps > Camera > Force Stop > Clear Data, then restart the phone.
If it is still doing the same thing, please follow the steps @uliwooly suggested.