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Camera Cannot Start

Message 1 of 6
734 Views
Message 1 of 6

Camera Cannot Start

Help?

 

Whenever I try and use the camera it I get an Error message that says Cannot Start Camera. Restart camera or device. I've reset my device, booted in safe mode, cleared cache, cleared data and nothing works.

 

Has anyone else had this problem or knows a solution. 

 

Side note: I can use the "selfie camera" on Snapchat but it freezes if I try to turn it to the other.

5 REPLIES 5
Highlighted
Genius
Message 2 of 6
732 Views
Message 2 of 6

Re: Camera Cannot Start

@RaisingBrayden if you've already tried Safe Mode & it is still acting up....my next step would be to try a repair using Xperia Companion

http://support.sonymobile.com/global-en/xperiaz3/tools/xperia-companion/

Message 3 of 6
729 Views
Message 3 of 6

Re: Camera Cannot Start

I've tried that as well..

 

Emperor
Message 4 of 6
721 Views
Message 4 of 6

Re: Camera Cannot Start

@RaisingBrayden

 

Time to contact your Local support to get it inspected/repaired. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Message 5 of 6
717 Views
Message 5 of 6

Re: Camera Cannot Start

Yeah. Unfortunately there is no place close and they don't send replacement phones.

Apprentice
Message 6 of 6
575 Views
Message 6 of 6

Re: Camera Cannot Start

Have the same problem. It started a few days ago and since then I get frustrated every time I try to take a video on my new Xperia XZ2