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Bug camera XZ2c

Regular
Message 1 of 7
1,422 Views
Message 1 of 7

Bug camera XZ2c

Good evening, once again, my camera crashed, forced to restart my phone. Am I the only one to whom it happens frequently?

6 REPLIES 6
Pioneer
Message 2 of 7
1,382 Views
Message 2 of 7

Re: Bug camera XZ2c

Can't say if you are the only one, but have you tried if the same problem happens in safe mode?

Apprentice
Message 3 of 7
1,341 Views
Message 3 of 7

Re: Bug camera XZ2c

Having same issue on multiple XZ2c phones, also found a reviewer having this issue. See my post at:

 

https://talk.sonymobile.com/t5/Camera/XZ2-Compact-Camera-Error/m-p/1322194#M4690

Visitor
Message 4 of 7
1,326 Views
Message 4 of 7

Re: Bug camera XZ2c

Same problem! 

Highlighted
Regular
Message 5 of 7
1,286 Views
Message 5 of 7

Re: Bug camera XZ2c

You are not the only one. I had the same problem once on the second day I had the XZ2c (H8314). I think it was on 51.1.A.3.159. I didn't have reboot problems later on but the camera tends to crash a lot and I was forced to reboot the phone to get the camera working again.

 

I think this must be a universal bug. Soft repair or a warrantee repair will not fix it.

One time poster
Message 6 of 7
1,258 Views
Message 6 of 7

Re: Bug camera XZ2c

Same here..... I have only own this Phone 1 week. And I gues around 60% og the time i have used the camera it needed to be restartet. And im sick of it... Is it back to the dealer pr what? 

Adviser
Message 7 of 7
1,236 Views
Message 7 of 7

Re: Bug camera XZ2c

Same issue (even though this should probably be better reported against the specific phone, not the application).

On the second day while playing around too (I think I had 51.1.A.3.159)

 

Too bad I forgot to take a bug report.