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2017-04-25 10:46 AM
Another user has the same issue. Tried clear data, reset to factory default, but none works.
Here is a photo taken by XZs, Chrome is like squeezed.
This is shot by Z3c for comparetion.
2017-04-25 11:50 AM
are both devices in the same settings>?
is it the same in different resolutions? does it happen all the time?
16:9 and 4:3
auto and manual mode.
and in safe mode
it would be much better if you can compare it with the same unit, so have a visit in your nearest service center Local support
2017-04-25 12:37 PM - edited 2017-04-25 12:38 PM
Hi nolramlb, it happens all the time. The bad thing is, I bought this one in HK, but I am living in New Zealand, and it is not released in NZ, I do not think local support would take my request?
That's why I post it here, see if any other came across such issue.
2017-04-25 01:45 PM
you might be right, as since the device is still not yet available in certain areas, they might not be able to help you. but how about contacting the retailer ? they might be able to help you. how about when you perform software repair using Xperia Companion? can you try to download a 3rd party camera app? (like superpixel from google play) try to see if it is still happening..
2017-04-25 01:47 PM
as i could see from your photos., the xzs if taken in auto mode might have detected the scene as macro, can you post other samples from the device? take note of the scenes mode ..
2017-04-25 03:25 PM
For wide angle lense, it's normal to have distortion at the edge of images, but this one seems to have distortion in center...
I'd like to see more samples if possible.
Could you please post the link to another users reporting this issue?
2017-04-26 08:14 AM
Hey nolramlb, here are some new samples. And when I try to repair apps, Sony Companion throws UELoginAuthantication failed error, searched in Google suggest nothing.
2017-04-26 08:18 AM - edited 2017-04-26 08:30 AM
Hi, Jonyny here are the photos from a user has same problem. It was originally post on a Chinese forum.
Except this issue i'm quite satisfied with XZs camera especially 960 fps video.
2017-04-27 07:08 AM
a user in this thread has same problem.