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z1 wifi and data connection problem

Visitor
Message 1 of 5
1,643 Views
Message 1 of 5

z1 wifi and data connection problem

hello

i have a problem with my internet connection on my xperia z1 ( WiFi and Data Connection ) 

 

wifi==== when i connect to my wifi network ,,, my xperia z1 takes all the connection and blocking the internet from the rest of my devices 


and when i connect to wifi hotspot from another device >>>> on my xperia there is a connection but there is no internet access ?!!!!!!!!!!!

 

++++++++++++++++++++++++++++++++++++++++

 

Data====  there is a connection but there is no internet access !!!!!!

 

plz help :\\

 thanks Slightly smiling Face

4 REPLIES 4
Highlighted
Emperor
Message 2 of 5
1,619 Views
Message 2 of 5

Re: z1 wifi and data connection problem

Let's clarify this, you have data on your phone, through your carrier, not WiFi correct? 

 

But when you join a hotspot your phone is able to have data through WiFi but any other device connected to the same network stop working? are you auto updating your apps and / or auto backing up your photos and videos to Google whenever you are connected to a hotspot?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
Visitor
Message 3 of 5
1,594 Views
Message 3 of 5

Re: z1 wifi and data connection problem


@uliwooly wrote:

Let's clarify this, you have data on your phone, through your carrier, not WiFi correct? 

 

But when you join a hotspot your phone is able to have data through WiFi but any other device connected to the same network stop working? are you auto updating your apps and / or auto backing up your photos and videos to Google whenever you are connected to a hotspot?


 

no internet access Slightly frowning Face

through wifi or data Worried Face

 

 

Highlighted
Phy
Forum Legend
Message 4 of 5
1,567 Views
Message 4 of 5

Re: z1 wifi and data connection problem

Boot on safe mode, if it work while on safe mode then its a third-party app causing this issue

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
Highlighted
One time poster
Message 5 of 5
1,358 Views
Message 5 of 5

Re: z1 wifi and data connection problem

And if it's not working on safemode.. Then what's the problem!?!