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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

z ultra long booting after fw update

Learner
Message 1 of 9
508 Views
Message 1 of 9

z ultra long booting after fw update

Hi all.
When i updated my ultra fw 532 ,my phone boot very slow.Now i am waiting about 2 minutes for bootting.After fw update ultra booting was fast.Is there any solution for this issue?
Thanks in advance..
8 REPLIES 8
Message 2 of 9
505 Views
Message 2 of 9

Re: z ultra long booting after fw update

Are you using a 64 GB Memory card? How much data is filled already on the primary/secondary memory?
Learner
Message 3 of 9
501 Views
Message 3 of 9

Re: z ultra long booting after fw update

Yes i am using 64 gb micro sd card and card has 33 gb emty space.There is 9.3 gb space available in the phone memory.

Adviser
Message 4 of 9
487 Views
Message 4 of 9

Re: z ultra long booting after fw update

Does it always boot that long? coz if u came from upgrade booting it up sometimes cost a while but thats only first time the next boot time will much faster.
Message 5 of 9
483 Views
Message 5 of 9

Re: z ultra long booting after fw update

Try removing the external card and then see if it boots normally. 64 GB card is still not stable. Moreover, class of a card also matters. I am using Sandisk 32 GB Class 10 card and it works flawlessly.

Learner
Message 6 of 9
469 Views
Message 6 of 9

Re: z ultra long booting after fw update

Thanks for replays,

 

I am using sandisk 64 gb class10 and without sd card same thing. Every boot same.

 

When I tried fw 532 update, update faild. Then I updated my phone sony update service program.

 

 

 

Visitor
Message 7 of 9
463 Views
Message 7 of 9

Re: z ultra long booting after fw update

i have build number 14.1.b.1.532 and similarly rebooting has me worried sometimes if the device is dead or not as it is very slow this started happening after the first update sony released, and has continued to do so since.

One time poster
Message 8 of 9
346 Views
Message 8 of 9

Re: z ultra long booting after fw update

I have had similar issue. Only had my z ultra 4 days and since the update it boots, says "Sony" then goes black for about 2 mins. Seems like will not boot then suddenly boots into the xperia logo then OS. But very nerve racking.
Highlighted
Talent
Message 9 of 9
317 Views
Message 9 of 9

Re: z ultra long booting after fw update

Hi,

 

Firmware before B.2.257 has this issue.  You just need to ENABLED the Settings->Display->Optimized Backlight will solve the long boot and SOD issue.

 

In B.2.257, that option is hide and is always enabled.  Recommend to update to this firmware. 

 

To see if it is available or update firmware can use any of the method below:-

1) Sony update service (SUS): http://www.sonymobile.com/gb/tools/update-service/

 

2) Sony PC Companion : http://www.sonymobile.com/gb/tools/pc-companion/

 

3) Over the air (OTA) - Sometime reboot device will work or clear data at Settings->app->all->update center may work.

 

Don't forget to give Kudos Kudos 2.JPG  and / or mark the correct answer Solution.JPG