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2014-02-04 08:23 PM
i bought my xperia z1 last friday and i have the same problem.. went to the service centre, they simply flash my phone and haven't fixed the problem
2014-02-06 03:49 PM
My phone has been returned to me. The issue is now WORSE than before. I could reproduce it almost immediately.
The retailer REFUSED to accept this as a fault. They said they didn't know if this was normal. I am out of words at this point. There is no way to express my amazement with these people.
Someone from Sony, please give us instructions on how to send this phone to Sony for repair. Now it is very obvioust that I will have to pay even more money to have my device replaced, or even repaired. Please, help me, because I can't take this crap anymore. Excuse my language, but I reproduced the problem even with the phone's diagnostics utility (which is supposed to be hardware-integrated) and these people still told me it wasn't bugged. Only a criminal would do this, and these people are criminals.
It is obvious that I either need to contact our government's customer protection service (could take many months and could lead to a trial - they could bribe the judge as I live in Bulgaria and nobody cares), or send the phone directly to Sony, hoping that they will treat me with some credibility and not say that 'nothing is wrong with the phone'.
I am really amazed at this situation. It so.. wrong.
2014-02-07 03:24 AM
i have let Rickard know that it does happen on the latest firmware 136.
he have already escalated this issue 2 days ago.
waiting for his good news on when the fix will be out.
2014-02-10 10:19 PM
I remember when the HTC Evo 4G had a similar issue but that was addressed fairly quickly after the release date.
Sony...please fix this issue. This is my very first Sony phone but it's going to be my last if the deafening silence keeps up. This is just...terrible.
2014-02-10 10:43 PM
I returned my Z1s, went with a Galaxy S4.
It was very bizarre to be using a phone and it not jump all over the place regardless of where or what I was doing.
2014-02-10 11:57 PM
2014-02-11 08:30 AM
2014-02-11 10:03 AM
I agree with brapi2. Installed the .136 update and did a software repair 2 days ago and I haven't experienced the issue since. But before i performed the software repair, the problem persisted, but not (never) after, at least in my case. So this really is (was) a software related issue.
2014-02-11 05:21 PM