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2013-12-19 03:05 PM
I dont think the proximity sensor has something to do with it since proximity sensor is just for calls when you place the phone in your ear and for the auto adjustment of backlight. I dont think it's configured somehow to affect the screen
2013-12-19 03:31 PM
2013-12-19 03:44 PM
It has already been shown in videos that you can reproduce the issue with at least 80% success rate if you touch it over the metal frame which is between the screen and both side panels. It has nothing to do with proximity sensor. It has something to do with electicity. And I think it is possible for the phone to electrocute a person very lightly, which should then open some ground for legal action.
2013-12-20 04:28 AM
Hi broko, did you manage to get a replacement? i had replaced my screen guard with a cheapo one and it managed to remove the problem by 80%
2013-12-21 12:51 AM
2013-12-22 08:00 AM
Just sent an email to sony PH and its been 2 weeks and still no reply from any representatives about the touchscreen issue of my z1.
I only have the manufacturer warranty since I bought the phone online, I'm scared to send the phone to the shop since they will charge me money for the service and parts if ever found faulty, I just dont get why the F? thwey will charge me even if it's not my fault that the unit has some problems?
I'm just asking also Sony Moble PH and they haven't got back to me, just asking to what decent shop can my phone be brought for repair since PH has a bad reputation concerning repairs since once your phone comes back, they have already charged you with a huge amount then the phone becomes worst and parts are missing!
It's really frustrating that no one cares regarding the repairs, why they cant answer even a single email? so i doubt that they can also repair my phone because answering a single email is easier. It's such a shame that I'm in PH and Sony service **bleep** so bad here