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2013-12-06 12:15 AM
2013-12-06 02:04 AM
2013-12-06 08:18 AM
I have exactly the same issue. I think the the problem is more common when the phone is warmed up when using it. I have random problems with scrolling selecting, etc. When I reset my phone with the power button and the volume up button it will work fine for a while.
2013-12-07 11:28 PM
Are there any telstra users here that are experiencing the problem after updating to .259?
Someone tipped me an info that by flashing the FTF of telstra .259 had fixed his problem with the crappy touch.
2013-12-08 11:47 AM
2013-12-08 11:45 PM
2013-12-09 11:48 AM
I submitted my phone to local service center and as expected they came back after 5 min with a reply stating that nothing is wrong with the phone and they even showed the diagnostic test and the service test by using the touch screen. As I know how they respond I was well prepared I took video of my phone when I was experiencing the problem ( 5 videos in total-diagnostic test and the service test). Finally they agreed to replace the phone. I have other problem along with this touch issue ( yellow hue , proximity sensor issue and black screen.
2013-12-09 03:10 PM
There is a one year warranty for Sony products - also in the Philippines:
Sony Mobile Communications AB, SE-221 88 Lund, Sweden,
or its local affiliated company, provides this Limited Warranty
for your mobile device, original accessory delivered with your
mobile device, and/or your mobile computing product
(hereinafter referred to as “Product”).
Should your Product need warranty service, please return it
to the dealer from whom it was purchased, or contact your
local Sony Contact Center (national rates may apply) or visit
www.sonymobile.com to get further information.
Subject to the conditions of this Limited Warranty, Sony
warrants this Product to be free from defects in design,
material and workmanship at the time of its original purchase
by a consumer. This Limited Warranty will last for a period of
one (1) year as from the original date of purchase of the
What we will do
If, during the warranty period, this Product fails to operate
under normal use and service, due to defects in design,
materials or workmanship, Sony authorised distributors or
service partners, in the country/region* where you purchased
the Product, will, at their option, either repair, replace or
refund the purchase price of the Product in accordance with
the terms and conditions stipulated herein