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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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xperia z1 does not charge, no red light even when holding down the power button

Visitor
Message 1 of 5
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Message 1 of 5

xperia z1 does not charge, no red light even when holding down the power button

xperia z1 does not charge, no red light even when holding down the power button

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Emperor
Message 2 of 5
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Message 2 of 5

Re: xperia z1 does not charge, no red light even when holding down the power button

@jesuslee06

 

Try this: 

 

Connect the phone to a wall charger > press and hold power and volume up buttons for 10 seconds > let it charge for 2 to 3 hours 

 

if that doesn't work, try a different wall charger 

 

if that doesn't work, contact your local Xperia Care

 

http://support.sonymobile.com/global-en/contactUs/




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 3 of 5
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Message 3 of 5

Re: xperia z1 does not charge, no red light even when holding down the power button

nothing "/

 

Emperor
Message 4 of 5
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Message 4 of 5

Re: xperia z1 does not charge, no red light even when holding down the power button

@jesuslee06

 

Contact your local Xperia Care.




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Rookie
Message 5 of 5
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Message 5 of 5

Re: xperia z1 does not charge, no red light even when holding down the power button

You could try to connect the phone to PC using USB cable which came with your phone while Holding volume+ or volume- button the led light should light up blue or green(blinks)