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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

xperia neo V - OS issue - Keep Restarting

One time poster
Message 11 of 19
5,606 Views
Message 11 of 19

Re: xperia neo V - OS issue - Keep Restarting

hello i have a sony ericsson xperia neo ( MT15i)  device.... after i update the softwaware to sony stock ics on my phone.... i am facing the same problem.... it's keep restarting......  i have tried how u say... but if my phone not open how can i connect my phone to pc companion?? please give me some help... i am from bangladesh... so there is no local service center for sony.. what can i do?

 

Visitor
Message 12 of 19
5,532 Views
Message 12 of 19

Re: xperia neo V - OS issue - Keep Restarting

Hi i did try repair still facing the same issue

One time poster
Message 13 of 19
5,420 Views
Message 13 of 19

Re: xperia neo V - OS issue - Keep Restarting

i also hve same problem ,.,. again and again restart ,. plz somebdy help me Slightly frowning Face

One time poster
Message 14 of 19
5,068 Views
Message 14 of 19

Re: xperia neo V - OS issue - Keep Restarting

Hello sony
I also have this problem on my Sony Xperia Neo V. When I turn on my phone its show Sony then Xperia after that it restart again and again. I already try to use PC compenion bt I can not connect my phone with PC Compenion. i thing my phone OS was crased. Now that I am doing. plz somebody help me.
Thanks....
One time poster
Message 15 of 19
4,851 Views
Message 15 of 19

Re: xperia neo - OS issue - Keep Restarting

Hi,

 

I have a problem with my Xperia neo. It keeps restarting I cant Hard reset the phone and when I connect it to my computer to fix it with Startme.exe file the computer does not read the phone... how can this be solved? Anybody, Help Please...

One time poster
Message 16 of 19
4,573 Views
Message 16 of 19

Re: xperia neo V - OS issue - Keep Restarting

I also have this problem on my Sony Xperia Neo V. When I turn on my phone its show Sony then Xperia after that it restart again and again. I already try to use PC compenion bt I can not connect my phone with PC Compenion ...pleaz what can i do for this ?

One time poster
Message 17 of 19
3,227 Views
Message 17 of 19

Re: xperia neo V - OS issue - Keep Restarting

You can repair it with pc companion.Install sony pc companion to your pc.Run te pc companion.Turn off your phone or replace battery and plugg to phone.Connect usb cable to pc.While pressing the option key( on the right of home button) connect the usb cable to your phone.look at notification led if you see it blue made it successfuly.now pc will see your phone and  get ready to download the needed files.and u can do it very easy other steps.

One time poster
Message 18 of 19
3,128 Views
Message 18 of 19

Re: xperia neo V - OS issue - Keep Restarting

Best solution is use sony companian to reinstall ics. 

 

connect USB -> pc companian -> support -> repair.

 

while connecting keep pressing back button on your moblie. now this will reinstall new ICS.

Visitor
Message 19 of 19
873 Views
Message 19 of 19

Re: xperia neo V - OS issue - Keep Restarting

Hello

pc companion says that software is not available for your phone.

what cn i do now in order to satart my phone?