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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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xperia e volume problems

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One time poster
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Message 1 of 3

xperia e volume problems

The volume for my music, videos etc is stuck on full and I cant lower it, but when I try to change the volume of the ringer it works fine? Also the mute symbol with the volume bar (full) comes up when I try to lower the volume?
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Emperor
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Message 2 of 3

Re: xperia e volume problems

Try this 

 

 

Settings > apps > all > Walkman > clear eveerything > restart your phone 

 

 

 

Don't forget the Kudos 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 3 of 3
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Message 3 of 3

Re: xperia e volume problems

if that doesn't work then repair your phone with 

 

 

Update Service (SUS)

 

http://www.sonymobile.com/gb/tools/update-service/

 

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

 

PC Companion (PCC)

 

 

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

 

Don't forget the Kudos 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)